MEMBERSHIP CARD & ACCOUNT INFORMATION
Important Credit Card Information
Because of the change in credit card technology, we know that many people are receiving new credit cards. Usually when that happens, your old card becomes obsolete. We ask that you please be sure to let the Business Office know when you receive a new credit card for any reason. We need to know that information, as the JCC incurs fees when a credit card declines. Please contact Cindy Reed
, Account and Systems Specialist, at (being careful not to provide complete card information by email) or (402) 334-6452 with any new credit card updates. Thank you for helping us to keep credit card fees as low as possible so that we can keep our program costs as low as possible.
Replacement Cards Available (5/15/16)
We’d like to give a great big SHOUT OUT to all JCC members who have faithfully been bringing their access cards when entering the building! This will be especially critical, as we enter the busy summer months, in facilitating your quick and easy access to the authorized areas of our building and grounds. Our Member Services Staff is required to manually type in the names of all members without access cards and, naturally, this process does take longer than quickly scanning your card.
If you are unable to find your JCC access card, please advise the Member Services desk as soon as possible, so that the lost card can be de-activated and a new card issued. Please note that your old card will no longer give you access, as it is immediately de-activated
. If you find your original card after it’s been replaced, you can return it to the Member Services desk to be recycled. You will not be able to use it to get into the building. There is a $10 charge for replacement cards.
If you have questions regarding your membership, account status, or registration process, please feel free to contact our Member Services team!
ACCOUNT QUESTIONS: Contact Cindy Reed
MEMBERSHIP QUESTIONS: Contact Tracy Modra
REGISTRATION QUESTIONS: Contact Laura Wine
ADDITIONAL MEMBERSHIP CARD INFORMATION
New Membership Cards Now Required
Starting September 16th, 2015, you will need new cards to use on the
access control panels that are located at all main entrances across
campus. If you do not yet have your new Membership ID card, please stop
by the Member Services Desk. We will do out best to have your new card
printed for you within 48 hours.
A Guide to Using the New Membership Cards
Watch Tracy in this brief video
as she provides an introduction to
access control system and how to use the new Membership ID cards. New Membership ID cards will
be issued to all JCC Members, ages 7 and over. Our Member Services team
is currently in the process of printing these new cards. You will be
contacted when your card is ready for pick up.
After you receive
notification that your card is available, please stop by the Member
Services desk to obtain it.
The new Membership ID cards work with
the new proximity based access control system that has been installed
all across the JCC campus. All exterior entrances to the JCC, as well as
some interior doors, will have new access control panels installed near
them. (Examples at
right) To use, JCC Members only need to lightly touch their new “proxy”
based Membership ID card to the access control panel to unlock the door.
New access control panels are located at all main JCC entrances across campus including:
• Member Services
Depending on your level of Membership, your
card may also access:
• JCC Front Entrance
• South / Canteen JCC Entrance
• Link / Racquetball Hallway Door to the Upstairs
• JCC Health Spa
card will only grant to access to the areas of the building that you
have authorization to be in and will only work during hours that the JCC is open for business
• Pennie Z. Davis Child Development Center
Regular business hours for the JCC are Monday though Thursday from 5:00
a.m. - 10:00 p.m., Fridays from 5:00 a.m. to 6:00 p.m. and Saturday and
Sunday from 7:30 a.m. to 7:00 p.m.
With the distribution of
these new cards, we would like to remind our Members that they must
bring their Membership ID card with them in order to gain access into
the facility. When inside the building, they must carry their card at
all times. Members are not allowed to use their Membership ID card to
let anyone, other than themselves, into the facility.
remember that the new “proxy” cards are embedded with a tiny microchip.
Because of this, you should not bend, puncture, or damage your card in
any way. Any lost cards should be reported to the Member Services Desk
right away so that it can be “deactivated” and a new card can be issued.
There will be a $10 charge for any replacement cards that are issued
due to damage or loss
Please take time to review the additional
information that we've posted on our website. If you have any
questions, please e-mail firstname.lastname@example.org
We thank you for your patience and understanding as we work to bring
you the finest facility possible.
New Membership Card Q&A
The installation of the new
security and access control system is moving ahead. As we continue with
this process, we've compiled a list of questions & answers to
address some of the common inquiries we've been receiving. We thank you
for your patience and understanding as we work to bring you the finest
facility possible. Please stay tuned for more updates coming soon.
Q: Will everyone get a new Membership ID card?
Yes. Every member of the JCC, age 7 and older, will be receiving a new
Membership ID card. Members MUST carry this card with them to gain
access into the facility.
Q: How and when will I get my new
Membership ID card?
A: If you need to get your photo updated (see below),
you will receive your new card at that time. For all others, we will
let you know when your new card is ready to be picked up. When you are
informed that your new card is ready, you can pick it up from Member
Q: Do I need to have my photo retaken for my new card?
A: JCC Members that have a recent photo (i.e. an
accurate representation of their present physical likeness) on their
current Membership ID card will not need to have their photo retaken.
Your existing "on-file" photo will be used on your new card. If the
photo on your current Membership ID card is so old that it no longer
looks like you, then a new photo will need to be taken. If you are in
need of a new photo, please stop by the Member Services Desk and our
staff will assist you.
Q: How will the new Membership ID cards differ
from the old cards?
A: Current JCC Membership ID cards have a barcode
across the bottom. This barcode is scanned and thus grants access to the
facility. The new Membership ID cards are proximity based. This means
each card contains a tiny microchip within it. With the new "proxy"
cards, all you have to do to gain access into the building is touch your
card to an access control panel. These panels are located at the
building entrances. More instructions on this process will be available
Q: When will the new access control system be functional?
A: Due to
the scope of this project, we don't have an exact timeline available.
The new access control / security system is being implemented across the
entire campus and will take a fair amount of time before all members
are able to use it. We will do our best to keep all JCC Members
up-to-date on our progress. Our plan is to phase in the new system
starting at the Pennie Z. Davis Child Development Center and then
continuing on to the JCC Health Spa, JCC Front and Canteen Entrances,
and then the JCC Fitness Center / Member Services Entrance.
Q: What should I do if I lose or damage my new proxy card?
Because the new proxy based Membership ID cards are embedded with a
micro-chip, the card could become damaged and unusable if bent, cut, or
punctured with key-chain holes. Please refrain from altering your card
in any way. Also, it is EXTREMELY important that any lost cards be
reported to Member Services as soon as possible. All lost cards will be
deactivated in our system and a new replacement card will be issued.
There will be a $10 fee for every replacement card issued, regardless of
reasoning why (damage, loss, etc). Payment is taken at the Member
Services desk. Cash, check, or credit (Visa, MasterCard, Discover) are
all accepted forms of payment.
Q: What else do I need to know?
will do our best to keep all JCC Members up-to-date on any developments
regarding the implementation of the new access control system. Please
note that all JCC Members need to have their Membership ID cards with
them in order to gain access into the building. Until you receive your
new proxy card, please continue to bring your current barcode Membership
ID with you when you visit. If you plan on bringing a guest, please
take a moment to review our Guest Policies and Procedures.
Work Continues on the Installation of New Access Control Panels
In our ongoing efforts to bring you a top-caliber facility, we have been
making some upgrades and improvements throughout the campus. One of the
biggest undertakings is the installation of a new access control
system, including an overhead speaker system and surveillance cameras.
New Entry Panel System
With this security update, we will be switching our access control
system from barcode cards to chip cards. You may have seen the new
"Entry Panels" (photo at right) placed at certain doors around the
campus. These are still in the installation phase and are not
operational with your current JCC Membership Card. Until instructed
otherwise, please continue to use your current JCC Membership Card with
the existing bar-code scanners that you have always used.
What is the Next Step in the System Upgrade?
The first place that the new entry panel system will be operational
is the Pennie Z. Davis Child Development Center. All parents of CDC
children and CDC summer campers will be notified when and how they are
to receive their new membership cards. CDC parents may need to update
their old membership id photos in order to have their new membership
card made. Once implemented, these new membership cards will be needed
to access the CDC in order to drop off and pick up children. All CDC
parents should be on the lookout for information regarding when and
where they will be able to update their photo and obtain their new
What if I am a JCC Member, But Not a CDC Parent?
All current JCC membership cards (with the bar-code) will begin to
be phased out over the next couple of months as the new entry panel
system becomes operational across the campus. Eventually, all JCC
members will need a NEW, chip based, Membership Access Card to gain
entry into the building. Stay-tuned for details of how and when you can
update your membership id photo and receive a new membership card.